Self-Interest vs. Service is the wrong question

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While at MASSIVE, a forum I attended a couple of weeks ago sponsored by Simon Sinek and Bob Chapman, we had a very enlightening and important dialogue on self-interest vs. service. We came to a place that the problem was when we try to force and either / or mentality onto such a complex human [...]

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Texas A&M Retailing Summit

Retailing Summit

  I had the opportunity to speak about “Delivering the Brand Promise from the Inside-Out” at last week’s Retailing Summit sponsored by Texas A&M. I felt very fortunate to speak alongside an impressive line-up of academic and business leaders including:Raj Sisodia, Author & Professor, Conscious Capitalism; John Mackey, co-CEO, Whole Foods Market;Tom Lamb, SVP Marketing, [...]

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Is your organization caught in reactivity?

Is your organization caught in reactivity?

Many, if not most of us, would answer this question with a resounding YES! And the inefficiencies and human toil of living in a culture of reactivity are tremendous. While there are numerous aspects to making the shift from reactivity to proactivity, the one I’d like to explore in this post is conflict resolution or, [...]

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